— September 7, 2018

Five Do’s and Don’ts of School Gate Etiquette

The first day of school can be a daunting prospect for both children and parents. But fear not - our guide to school gate etiquette will ensure that you breeze through your first encounter with fellow parents. ... read more

— July 27, 2018

Why Soft Skills are Vital for Business Success

Research by Harvard University, The Carnegie Foundation and the Stanford Research Institute has consistently shown that more than 85% of job success is based on so-called “soft skills”. However, many of today’s graduates are so focused on developing expertise in their chosen field that they neglect…... read more

— June 13, 2018

Royal Ascot: What To Wear

Looking refined at the races - the dress code in full, from jumpsuits to bow ties and wedges to spaghetti straps... read more

— May 23, 2018

Hat Trick: Top Hat-Wearing Tips

For a wedding, a big occasion or just because, what does a hat say? Advice from experts including the Queen’s milliner... read more

— May 17, 2018

A Right Royal Wedding: Protocol, Trivia and Unusual Facts

Prince Harry and bride Meghan Markle have continued many centuries-old royal wedding traditions - and created some new ones of their own... read more

— April 23, 2018

Manners Maketh… William Shakespeare

On the bard’s birthday we look at etiquette of Elizabethan England. Born 23 April 1564 in Stratford-upon-Avon - now known as National Shakespeare Day, as well as being St George’s Day - Shakespeare had a huge effect on our language; the Oxford English Dictionary credits him for coining more than…... read more

— April 23, 2018

The US & UK: One Language, Two Sets Of Manners

We speak English in both America and Britain but how differently do Britons deport themselves at the dinner table or in a meeting room? The land of Mary Poppins, James Bond and Hugh Grant - ah, Great Britain. Our American cousins delight in our accents, traditions and history but not so much in the…... read more

— March 22, 2018

Egg Up On Easter

From lamb to Simnel cakes and Easter bonnets to egg jarping, Easter is a wonderful time to celebrate. Learn how to do it traditionally.... read more

— November 6, 2017

Quiz: How Good Are Your Manners?

Do you know where to find your bread plate or whether to take a gift to dinner? Find out your etiquette elevation with our quick-fire questionnaire.... read more

— October 16, 2017

Doing Business With The British - Politely

How to get your etiquette right in the UK, where business can still be formal and hierarchical, from business cards to greetings, punctuality and dining.... read more

— October 2, 2017

The Five Best Screen Butlers, At Your Service

From Jeeves to Batman’s Alfred Pennyworth and Downton Abbey’s Carson a good butler is priceless.... read more

— September 18, 2017

Meeting The Queen? Know The Royal Protocol

How do you contact, greet, speak to and dress for British royalty? And is touching ever allowed? The correct form to strive for, and the faux pas to avoid.... read more

— September 4, 2017

Children: Never Too Small For Good Manners

Respecting elders, the art of the thank you note and dining table rules - the things to teach your child to set them up for life.... read more

— August 21, 2017

#Manspreading: Is It Ever Acceptable?

Men taking up two seats - down to their body size or just plain rude? How to tackle manspreading and how to be a gentleman on public transport.... read more

— August 7, 2017

Chelsea Handler: Did She Get Her Etiquette Right?

American comedian learns afternoon tea protocol for Netflix show but could still improve her manners. - expert Philip Sykes gives his opinion.... read more

— July 24, 2017

Afternoon Tea: 20 Places For Your Bucket List

Whether you’re in London or elsewhere in Britain, these are the finest establishments to partake of a tea, whether high, cream or royal.... read more

— July 18, 2017

Life’s A Picnic: Rules For Al Fresco Dining

How to conduct yourself at a British summer picnic, what to eat, what to wear and where to do your picnicking in style. The biggest no no? Resting your feet near the food.... read more

— July 12, 2017

England’s Social Season: Ascot, Glyndebourne and Wimbledon

The key events to put in your calendar - Glyndebourne, the Chelsea Flower Show, Royal Ascot, the Henley Royal Regatta, Wimbledon, Cowes Week and the Last Night of the Proms - and the dress codes to follow... read more

— May 19, 2017

9 Tips to Dine with Style

We've all been to smart restaurants or functions but let's face it—it's confusing when you have multiple utensils laid out at your place setting! What's the difference between the salad fork and knife and the dinner fork and knife? And why is the bread knife placed apart from the other knives on…... read more

— March 22, 2017

5 Tips on How to Present Yourself in an Interview

An interview is what has the potential to make or break your chances of getting the job of your dreams. As the saying goes, first impressions matter, and this is especially true when it comes to interviews of any kind. An interview is your one and only shot at making a good impression, expressing…... read more

— February 27, 2017

Etiquette for Success

The ability to network effectively and perform well in interviews stems from one vital skill: Confidence. Confidence is gained from knowing that one is well prepared, looks presentable and is capable of communicating with the appropriate language in a calm and calculated manner; especially when one…... read more

— January 25, 2017

A New Year a new you

Philip Sykes, Principal of the British School of Etiquette who delivers accredited CPD to businesses in the financial, retail and hospitality sectors says: “First impressions are vital. How you make them are just as important as what you say. They are made in an instant and they form the other…... read more

— December 9, 2016

Your Top 5 Questions about Christmas Gift Etiquette, Answered!

You might not think that something as simple as giving or receiving a gift could create a complex scenario, but at this time of year, the tradition of gift giving can be a little tricky. In the same way that most of us would rather not spend our hard-earned bonus on presents which go unused, we also…... read more

— December 2, 2016

The History of Afternoon Tea

Britain is a nation full of age-old tradition. One such time old custom cherished by Britons is the afternoon tea, which is almost an essential part of their daily routine, if you happen to be living in Great Britain or visiting them. This quintessential tradition has a very interesting history…... read more

— November 25, 2016

The Value (Importance) In Knowing The Right Thing To Do

The hardest thing to do in life is to know and do the right thing. This pertains to what you think is the right thing to do and not what others like your friends or family think is the right thing. The right thing can possibly be for you or it can be for others. ... read more

— August 22, 2016

Getting to Know Some of the Famous British Traditions

Tradition plays a significant role in preserving a country’s culture and educating its people, especially the younger generation about the history, values and beliefs that have been in existence for centuries. The British culture is rich and colourful as are its customs and traditions. British…... read more

— June 30, 2016

The True Art of a Gentleman

A true gentleman is confident, firm in his beliefs, non-judgemental and well presented. He is proof that chivalry is not dead and binds himself to certain rules that guide him though life.... read more

— April 25, 2016

The Best Ways to Retain Your Customers

It will cost you more to acquire new customers than retain the existing ones, which is why you should always treat them with respect before and after they make a purchase.... read more

— February 1, 2016

Shopping and the art of selling luxury

As the luxury of a purchase increases, so does our expectation until the experience is as important as the purchase itself. After all, this is an investment of time as well as money and whether it's a piece of furniture, diamonds or an exquisite suit, this is something that will reflect who we are.…... read more

— January 15, 2016

The etiquette of email

Email is an immediate medium and easy to think of as disposable. But it isn’t. Make sure you don’t offend or embarrass by following simple email etiquette.... read more

— January 4, 2016

New Year’s Resolutions? Follow six simple rules for happiness.

New Year’s Resolutions are synonymous with failed attempts to improve ourselves, all in a bid to be happier. But happiness centres on our relationships and the way we interact with the world. Commit to these six simple etiquette rules and you’ll improve your relationships and the pleasure you take…... read more

— December 26, 2015

A simple thank you?

Many bemoan the lost art of the written word. Electronic communication may be quicker and easier but does it carry the same weight?... read more

— December 14, 2015

The true value of a gift

Gifts are an expression of how much someone means to you. The etiquette of gift giving simply underlines that the true value of a gift is not in its price tag. A few simple rules keep gift giving simple.... read more

— December 4, 2015

The unwritten rules of the Christmas party

Enjoying a Christmas party is simple if you understand a few unwritten rules. So let’s shed a little light on them. If you’re invited to someone’s home for Christmas, the first rule is to let go of your own traditions. You might prefer to open gifts before rather than after lunch but your role is to…... read more

— November 23, 2015

The Christmas card – a beautiful tradition

From the turkey to the tree, Christmas is a time for honouring traditions. Of course, these traditions require time and effort to uphold but that’s the joy of them. They’re special. Hand written communication is a dying art. Even the most traditional amongst us will admit an email or text is a lot…... read more

— November 13, 2015

Table manners – a simple courtesy

How you hold your knife and fork, where you place your napkin, how you sit - the way we eat reveals a lot about us. But it's not just about observing the rules. Table manners are about more than simple customs. They are about courtesy. How so? Not tasting your food before seasoning it might be taken…... read more

— October 26, 2015

It’s all about manners

Why do the British place such a premium on teaching good manners? In short, they believe it will give their child an advantage in life. The British have a strong sense of what is appropriate and what is not – and that is because manners are taught from a very early age. It’s common to see middle…... read more