Have you ever been in a relationship that was fraught with conflicts and misunderstandings? “He/she doesn’t understand me! It’s like we’re speaking different languages,” you wailed to your friends. Well, …
Introduction
No matter which industry you are in, first impressions count. If customer service is your raison d’être, creating an impeccable first impression and building long-lasting relationships is of utmost importance.
In today’s world, service has become a core competitive advantage and it is vital that organisations invest in their most important asset – their people. Top service is about meeting customers’ demands, exceeding expectations and creating an emotional bond with the customer to ensure repeat business and loyalty.
Hospitality Training Courses
3 Days | London
3 Days | London
1,2 or 3 Days | London
1 Day to 4 Weeks | London
1 or 2 Days | London
3 Days | London
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